Flexible support designed for the way charities work

Every charity is different — but all share one goal: to make a lasting difference. That’s why we’ve created flexible support packages that adapt to your size, stage, and ambitions. Whether you’re looking to grow your membership, improve engagement, attract new funding, or show your impact more clearly, our packages are built to help you do more good, more effectively.

Business Support Built for Charities

Every charity is different – but the need for clear, consistent, and strategic communication is universal.‍

Our packages are designed to meet you where you are, whether you’re just starting out or ready to grow your engagement, partnerships, and impact.

From foundational strategy to fully managed delivery, each package combines insight, creativity, and hands-on support. We work as an extension of your team to strengthen engagement, build trust, and demonstrate measurable impact.

Explore our packages below to find the right level of support for your organisation. All packages can be tailored to your goals and capacity.

Starter Package

From £900/month

A great entry point for charities starting to build their communications and engagement capability. This package provides the essentials for consistent messaging, supporter connection, and measurable results.

No obligation - just get in touch and let’s have a chat about what you might need support with. We’re here to listen and help where we can.

Included:

  • Strategic planning: Initial audit, goal setting, and communication framework
  • Messaging development: Define your voice and key audience messages
  • Community engagement: Introductory outreach plan and scheduling support
  • Content creation: Core materials such as newsletters, blogs, or posts
  • Digital setup: Social or email channel setup and scheduling
  • Monthly reporting: Overview of engagement, reach, and outcomes
  • Support: 1 hour of monthly consultation to refine strategy and progress

Advanced Package

From £1,800/month

Designed for growing charities ready to deepen supporter engagement, build partnerships, and strengthen their strategic communications.

No obligation - just get in touch and let’s have a chat about what you might need support with. We’re here to listen and help where we can.

Everything in Starter, plus:

  • Quarterly strategy review (via Zoom): 1-hour session to review performance and adjust plans
  • Enhanced engagement: Deeper community interaction and member updates
  • Targeted outreach: Stakeholder segmentation and tailored messaging
  • Content development: Additional stories, resources, and visual updates
  • Paid and organic testing: Optimise communication effectiveness across channels
  • Insight reporting: Key performance insights for leadership or trustees
  • Support: 2 hours of monthly strategic consultation

Premium Package

From £4,000/month

A full-service solution for charities seeking high-impact engagement, data-driven insights, and strategic support across all communications.

No obligation - just get in touch and let’s have a chat about what you might need support with. We’re here to listen and help where we can.

Everything in Advanced, plus:

  • Quarterly in-person planning sessions (2 hours)
  • Full messaging and content development for all channels
  • Creative design and video support for campaigns and reports
  • Audience insight and data analysis to inform decisions
  • Impact measurement: SROI (Social Return on Investment) and engagement reporting
  • Monthly communications calendar and KPI planning
  • Stakeholder and partner relationship support
  • Strategic support: 4 hours of dedicated consultation per month

Managed Service

Price on Application

Our most comprehensive and flexible offer, tailored to charities with complex needs or ambitious goals. Ideal for long-term partnerships where we act as your extended team.

No obligation - just get in touch and let’s have a chat about what you might need support with. We’re here to listen and help where we can.

Everything in Advanced, plus:

  • Bespoke campaign and engagement management - fundraising, awareness, or partnership-led
  • Dedicated account manager: senior strategist for consistency and oversight
  • Custom dashboards and monthly insight reports for trustees and funders
  • Impact and outcome reporting with SROI analysis
  • Stakeholder and investor relations reporting
  • In-person workshops for planning, governance, and strategy alignment
  • Support for policy, lobbying, and government engagement activities

Other Services Include:

  • SROI (Social Return on Investment) analysis and reporting
  • Stakeholder and investor relations reports
  • Charity funding and bid support
  • Government or grant form completion and documentation
  • Auditing and independent project evaluation
  • Strategic consultancy and performance review

Ready to get started?

We’ll tailor a package around your goals, capacity, and budget.

No obligation - just contact us and we can have a chat about what you may need support with. We’re here to listen.

Our Mission

"At Charity Com, we bring your mission to life with expert communication and strategic solutions, helping you make a deeper impact on the world."